Objective
To obtain a challenging and interesting position that has opportunity for grow allows me utilize my technology and sales experience
Summary of Qualifications
- Five years of achievement in information technology, customer service and sales
- Prior management responsibilities
- Bachelor of Science in Business Administration
- Strong, diverse technical background
- An experienced trainer of personnel
- Extremely fast learner of new methodologies
- Record of producing major increase in business volume
- A diligent, versatile, well organized and productive professional with a positive mental attitude and strong work ethic
Experience
Boston Architectural CollegeBoston, MA
The Boston Architectural College is an independent professional college, offering bachelor's and master's degrees in architecture, interior design, landscape architecture, and design studies.
Support AnalystApril 2006 - Present
- Planned and implement systematic upgrade of existing hardware and software to ensure optimum use of resources
- Designed and maintained integrations between adminastrative systems and application modules
- Performed proactive maintenance, monitoring, and patch management of database and application servers
- Managed database backups and scripting and provided reporting and data analysis services to end users
Boston, MA
Bainbridge, Inc. is an industry-leading application service provider/hosting company that provides web-based customer relationship management tools and multiple listing service integration to the real estate industry.
Technical EngineerJuly 2004 - March 2006
- Designed and maintained several databases including maintaining data integrity, and ETL processes
- Assisted in the design and development of web-based user interfaces and applications with over 3,000 subscribers and 100,000 active users
- Automated multiple operational tasks to maximize employee efficiency
- Documented, configured and maintained web applications including email and database servers running Windows 2000/2003, Gentoo and RedHat distributions of Linux
February 2004 - June 2004
- Oversaw all technical support operations
- Responsible for managing new business implementation
- Monitored web based applications and e-mails Resume to insure correct functionality
- Developed technical support business process
- Trained and supervised technical support team members
Boston, MA
E*leads mission is to provide any company in the IT field with the sales data needed to have a successful and profitable sales team.
Sales RepresentativeJanuary 2001 - February 2002
- Managed all aspects of an interns employment from hiring and training
- Intensive cold calling to C level executive
- Qualified prospect sales leads for senior account executives helping to increase close ratio by other 30%
- Dramatically increased new business leads by over 20%.Preformed more outbound calls then any other sales representative
- Researched different aspects of the technology industry to find new channels and opportunities for clients to achieve their business objectives
Technological Proficiency
- Microsoft SQL Server 2000, MySQL 4
- MS Internet Information Server (IIS) 6.0, Apache 1.3/2
- Linux Server Administration, Windows Server Administration
- HTML 4.01, XHTML, Cascading Style Sheets (CSS) 2.0
- Adobe Photoshop 8.0 (CS) Quark Express 6.5
- PC maintenance and repair (assembling, installation, problem diagnostics and troubleshooting
- Other software, SCT PowerCAMPUS, PowerFAIDS, Great Plains
Education
Northeastern UniversityBoston, MA
May 2004
Bachelor of Science Degree in Business Administration Concentration: Management Information Systems
